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Assignment: ATH Part IV: Refocus on Process: 2014-2015
Part V: New Management 2016-2017
- Why did ATH Technologies experience problems with its new products? What role did measurement and control systems play in these problems?
- How should Janet Isabella design and use performance management and control systems to implement her agenda and take charge of the situation?
- What are the critical performance drivers of success going forward?
- What variables should be measured
- How easy or difficult should goals be
- How should financial expectations be set and communicated?
- How can Janet Isabella use control systems to scan the competitive environment to ensure that the business is not again surpassed by new technology?
- What events or employee actions could put business objectives at risk? How would you ensure that these risks are adequately communicated and controlled?
- How would you measured and evaluate Scepter’s decision to purchase ATH Technologies in 2011?